Back to Base Monitoring

Back-to-base monitoring is essential for any Australian family or business seeking true and comprehensive security protection. Harvey Norman Security only sells alarms monitored professionally back to base, knowing that 'local' alarm sirens are universally ignored, and that alarm systems promoted by some that send only SMS text messages actually provide a dangerous false sense of security (SMS message transmission is commonly delayed for hours, and your mobile may have a flat battery or be switched off anyway...)

Monitoring is a requirement of many insurance companies, that must be provided in order to receive coverage. This is because Australian law dictates that alarm sirens must be deactivated after approximately five minutes, and also because most residents in Australia habitually ignore nearby alarm sirens. Without back-to-base monitoring on your home or business alarm system, the benefits of even having it installed are limited. If your security alarm is triggered and does not automatically alert a monitoring centre of experienced professionals, who will immediately investigate the validity of the alarm and rapidly respond to protect your property from intruders, then it is hardly worth having.

On the other hand, the benefit of back-to-base monitoring is peace of mind. Specially licensed operators are on duty to monitor any alarms triggered from your property 24 hours a day, every day of the year. Fully qualified staff are always on hand to supervise the safety of your property from the alarm monitoring response centre, and can alert security personnel to quickly respond to intruder alarms.

Please click here to be redirected to our partner company, Paul-Tec (Australia) Pty Ltd, which owns and operates an Australian Standards (AS2201.2.A1) compliant monitoring centre.